Based on 190 reviews
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I am not a client of Atmosphere Hot Tubs but I wasn't getting the support I felt I should from my store. I came across Andre through his Youtube videos and was very impressed. I contacted Andre for help with the start up of our new Beachcomber Hot Tub and he was excellent. He took the time to share insights with me and provide a start up cheat sheet that I'm sure will ease any anxiety I will have during the process. From my experience with him, I know he cares about his clients and would go out of his way to make the owning of a hot tub a pleasant one.
We bought our first hot tub from Andre and Nathalie. We had a great experience from start to finish. The staff is amazing and always takes the time to answer any questions you may have. We keep referring friends & family to them! 🙂
Was looking for a cord for my hot tub vacuum and got to the point where I was ready to spend another $150+ dollars on another unit. Andre was very helpful, found the part I needed on Amazon and saved me over $100. Thank you!
We have been loyal customers of Atmosphere for several years (originally Beachcomber). We purchased our Beachcomber hot tub from Andre and continue to purchase all of our hot tub products and supplies from his store. Andre has been nothing but helpful and understanding during the learning curve helping us build our knowledge through water testing and cheat sheets, ensuring our chemicals are well balanced. He’s very thorough and personable to ensure his customers get the best service and that all of our questions are answered. When we had issues with our hot tub and after several attempts, Andre took matters into his own hands and guaranteed us that everything would be resolved, and they were. We can now enjoy our hot tub again. We would highly recommend you visit Andre and his team at Atmosphere for all your hot tub needs.
This review is long overdue. We are so happy to have purchased our Beachcomber hot tub (and Visscher gazebo) from Atmosphere Hot Tubs (at the time known as Beachcomber Hot Tubs). From the time we ordered it, to when we received it (April 2022), to now, we have received nothing but excellent advice and service from André and his team.Such a positive (and ongoing) experience also made it an easy decision for me to buy my Louisiana pellet smoker from Atmosphere. It’s always fun talking with André about our smoking/grilling experiences. I really appreciate his great grilling and smoking ideas!Thanks again!
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